Shipping Policy

Thank you for shopping with Staten Island Fits.

This Shipping Policy explains how orders placed through our website are processed and shipped.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully completed.

Business days generally do not include weekends or federal holidays.

During holidays, sales, product launches, or periods of unusually high order volume, processing may take longer.

Shipping Rates

Shipping charges, when applicable, will be calculated and displayed during checkout before you complete your purchase.

From time to time, Staten Island Fits may offer free or discounted shipping promotions.

Estimated Delivery Times

Delivery times vary depending on the shipping method, destination, and shipping carrier.

Any estimated delivery date provided at checkout or after your order is shipped is an estimate and is not guaranteed.

Carrier delays caused by weather, holidays, transportation disruptions, high shipping volume, or other circumstances outside our control may affect delivery times.

Tracking Information

When tracking information is available, customers will receive tracking details after their order has shipped.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error in your address, contact us as soon as possible at gamerdad@gmail.com.

We cannot guarantee that an address can be changed once an order has entered processing or has already shipped.

Incorrect or Undeliverable Addresses

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the customer requests that the order be shipped again.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside our direct control.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier using your tracking information.

You may also contact us at gamerdad@gmail.com, and we will make reasonable efforts to assist you.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.

Please provide:

• Your name

• Order number

• A description of the issue

• Clear photographs of the item and packaging when applicable

Contact us at gamerdad@gmail.com.

International Shipping

Unless specifically stated during checkout, Staten Island Fits currently ships only to destinations for which shipping options are made available on our website.

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their country.

Contact Us

For shipping questions, please contact:

Staten Island Fits
Operated by Str3am State LLC

1016 Manor Rd
Staten Island, NY 10314
United States

Phone: (347) 558-7702
Email: gamerdad@gmail.com